I’d like to thank you and commend the services of your staff and field technicians.
We had Adolph call last Monday week, who quickly diagnosed the problem, and organised the spare solenoid part.
Then today, we had Daniel arrive on schedule to fit the part, and to help get the machine back working, which was a delight for my wife.
Both men were a great reflection on your company.
When I rang yesterday about the fitting of the spare part, Gemma was very professional and pleasant.
Please pass on our thanks.
Alan & Michelle